I recently had a situation at home this weekend where I witnessed an exchange between my husband and my son. My son became very upset and had an angry tone of voice toward my husband. Likewise, it occurred to me that my husband had snapped at my son and also had used an angry tone of voice. In our communication classes, we teach people about "Styles of Communication". That is, "how" you communicate your message. People utilize various styles and the style that you choose will greatly impact your conversation exchange. Therefore, you get the style that you give. Just like my husband, our son gave him the same style back. Pay attention to how you communicate. Changing your tone of voice and utilizing kind words will help you to have more satisfying and productive exchanges. And if you want to be spoken to with kind words, you must first treat others with kind words.